Customers

We are proud to have been involved in many multi-million pound change and transformation projects - across the globe.

Customers

We are proud to have been involved in many multi-million pound change and transformation projects - across the globe.

Case study
PROJECT - ROBOTIC PROCESS AUTOMATION

Major global healthcare and insurance provider

We are currently supporting the use of Robotic Process Automation (RPA) across the UK Business Services group – which includes its Finance, HR, Legal, Procurement and Property operations.

Key actions

  • Supporting the governance for use of Robotic Process Automation (RPA)
  • Identification of process candidates for RPA
  • Support for vendor evaluation and setup of RPA software
  • Modelling and process mapping using RPA software
  • Support for deployment planning and launch
Case study
PROJECT - GLOBAL ERP PROGRAMME SUPPORT

Global aerospace and power solutions provider

We have supported numerous programmes over the last 18 years – across seven major businesses including Aerospace, Marine, Power and Defence.

Key actions

  • Establishing the governance for organisational changes and driving the organisational structure changes
  • ERP strategy for change and fully integrated change planning
  • Job impact for 150 impacted role types, and support for all actions including HR
  • Role education material and support for business actions
  • Coaching ERP Change Managers
  • Alignment with headcount reduction targets

Benefits

  • Role based Global approach
  • Understanding of specific roles & features impacted
  • Hit the ground running – with knowledge of ERP roles
  • Development of tool kits to ensure sustainability of approaches
Case study
LOGISTICAL SERVICES BUSINESS CHANGE

European policing organisation with 50,000 staff

This involved the development of a permanent change and business improvement team and identification of key operational efficiencies, based on KPIs, and their delivery.

Key actions

  • Assessment of opportunity areas based on operational KPIs
  • Development of project charters and individual business case for improvement areas
  • Delivery of specific improvements in operational areas that had direct cost benefits attached to them
  • Development of and hand over to permanent team of eight people, provided within the scope of the project
  • Process improvement and efficiency

Benefits

  • £500K per annum OPEX savings identified and delivered
  • After one year, team had paid for itself and a permanent team was operational
Case study
PROJECT - ERP AUDIT

Central bank of major European country

We ran an audit of change management methods, approaches and governance for a high profile ERP implementation, covering banking operations and supply chain areas – for over 200 users.

Key actions

  • Change audit
  • Covered full scope of change management streams
  • Resulted in the need for a formalised implementation process

Benefits

  • As one of the most specialist change management practices in the country, we were able to provide an objective viewpoint
  • Provided the flexibility to align with the governance processes of the Bank of England

Some of our customers