Services

We typically support organisations that undertake the following projects:

  • Outsourcing Transformation and Robotic Process Automation (RPA)
  • Operating Model and Process Transformation
  • Technology Based and Digital Transformation

Services

We typically support organisations that undertake the following projects:

  • Outsourcing Transformation and Robotic Process Automation (RPA)
  • Operating Model and Process Transformation
  • Technology Based and Digital Transformation

Outsourcing
Transformation
& RPA
Outsourcing
Transformation
& RPA

Outsourcing Transformation and Robotic Process Automation (RPA)

Including organisational change and business implementation for HR, Finance and IS outsourcing projects. We identify where RPA will add value and which processes are feasible, help you evaluate vendors and offerings, and support all aspects of implementation. We then help you establish an RPA centre of excellence – so you can run the model yourself.

Operating
Model & Process
Transformation
Operating
Model & Process
Transformation

Operating Model and Process Transformation

Including process / organisational redesign for shared services, centralisation, business partnering, service models, global standardisation.

Technology
& Digital
Transformation
Technology
& Digital
Transformation

Technology Based and Digital Transformation

Including organisational change and business implementation for ERP, SAP, Oracle, Manufacturing technologies.

Operating Model Journeys

Typical Client Drivers

Digital / Market pressures
Industry Standard Best Practice Models
Centralisation benefits
Decentralisation benefits
Headcount pressure / Culture
Standardisation of process or role
Global resource utilisation
Customer Service Improvement
Legislation Requirements

Typical Operating Model Journeys

Global Target Operating Model (TOM)
Finance Shared Services
HR Shared Services
IS Shared Services
Headcount / Re-sizing / De-layering
Centres of Excellence
Business Partner Roles
Health and Safety Organisations
Diversity Organisations
Service Model Delivery

Technology Journeys

Typical Client Drivers

Inventory Reduction
Technology Enablers for Programmes
Standardisation
Headcount Reduction

Typical Operating Model Journeys

Digital Transformation
Automation / Robotics (RPA)
Oracle Implementations
SAP Implementations
Employee Self Service
Managers Desktop
E:Procurement
Forecasting, Planning and Scheduling

Outsourcing Journeys

Typical Client Drivers

FTE Reduction
Service Focus
Focus on other Core Competencies

Typical Operating Model Journeys

Finance Process Outsourcing (BPO)
HR Outsourcing (HRO)
IS Outsourcing
Facilities Management Outsourcing
Internal Hubs and Centres of Excellence

Portfolio, Programme and Projects

  • Building a single set of tools and methods for a global company
  • Providing Project Management resource to any programme

Process Transformation

  • Delivering Robotic Process Automation in Back Offices including deployment of RPA software (training white collar robots)
  • End to end process transformation for Back office
  • Vision and Operating Model delivery for Finance, HR, IS
  • Building an entire global organization from a strategic vision

Organisational Design and Alignment

  • Taking out significant headcount with a full programme
  • Building and delivering an entire organization structure from concept through to launch
  • Defining the jobs impacted by any programme and working to deliver HR and business changes (eg. Recruitment, training, downsizing, behavioural changes) – including Agile

Communication, Learning and Engagement

  • Defining communication, training and sponsor strategies for any programme
  • Delivery of communication, engagement and learning programmes including deployment of learning technologies

Business Implementation

  • Taking a global / common design (process /technology /structures) and rolling it out across all businesses or geography
  • Establishing Go-Live criteria and gates for large complex programmes
  • Setting up Go-Live / Business Readiness for large complex programmes